A Work Community Problem of Communications

Question: Describe about a Report for A Work Community for the Problem of Communications. Answer: Identification of Challenges Faced by the Community Communication Problem: The problem in communication is one of the major problems that may hamper the functioning of an organization very deeply. An organization cannot grow and sustain in the long-run if it do not have an effective communication framework for communication of its daily functioning. The hindrance to communication in this case might be due to diversity of people which creates a language barrier and another issue that has been affecting the organization is prioritization of the personal issues at workplace (Baker and Warren 2015). Disputes: Prioritization of personal issues instead of having a common goal at workplace has been hampering the organization. The employees have the mentality of being jealous of fellow employees success as well as a consistent argument between the employees and their superiors which is due to excessive demands made by the superiors. Lack of Interest in Job: The excessive demands made by the superiors might give rise to lack of interest and dissatisfaction among the employees which may further give rise to under-performance by the employees due to the feeling of hopelessness against a particular task. Such situation creates a feeling in the mind of an individual that his/her skills do not match the requirement of the current job (Beehr 2014). Lack of Growth Opportunities: Lack of opportunities of promotion and growth added with growth and dissatisfaction and underperformance creates a feeling in the mind of an employee that he/she does not belong in the organization or he/she may deserve much better than the existing job profile. Solution to the Challenges and Goals Identified Effective Communication Model: The organization should develop an effective communication model to ensure smooth flow of communication in both upward and downward direction to have clarity of goals and objectives (Gordon 2015). Delegation of Authority and Responsibility: Each and every individuals authority and responsibility towards a particular work should be well defined and it should also mention the reporting head and extent of control the employee and the reporting head possess. Cordial Relation: The higher management should engage themselves in employees engagement programs. Doing this would help in create a better understanding of each other and will further reduce the friction between the employees and the superiors and would further improve the work environment. Equal Employment and Growth Opportunity: The management should set a code of conduct which would aim at non-discrimination at workplace and promote equal employment and growth opportunity. This would create a feeling among the employees that their talent is being valued. Democratic Leadership: The organization should encourage the employees to participate in the decision making process so that the employees may share their creative ideas and suggestion towards the improvement of the work environment. This would help in team building and enhanced organizational performance (Hendriks and Karsten 2014). Rational Needs of Work Communitys Mission and Values Clarity of Task and its Magnitude and Control: The organization should clearly define the task assigned to each individual and the degree to which they have to work and the controlling authority. Further, the organization should clearly state that no additional work should be assigned to the individual beyond the defined task and nobody should shoulder the task of their fellow workers tasks. Ethical Code of Conduct: The organization should establish a set of ethical code of conduct that defines the dos and donts within the organization. In case, any such codes are breached by the employees, they would be penalized for the misconduct. This would further help in reducing discrimination at workplace. Team Work: The management should engage the employees in various collective works to enhance their relationship and further improve communication. Doing such things would help in team building and improve the work culture and work environment. Employee Engagement Program: The employees from various departments should be encouraged to participate in fun sessions such as indoor sports, quizzes, excursions and many other activities. This would give a boost to their learning experience and help in team building. Feedback Mechanism: The management should devise a feedback mechanism to deal with deal with the problems and complaints from the employees. It would further be helpful for the management to understand the attitude of the employees towards the management. Sort of Knowledge Included to Establish Positive Power Relationship Appreciate Mutual Responsibilities and Anticipations: The management and the employees should appreciate and respect each others responsibilities and expectations. The employees should collectively work towards the achievement of organizational objectives and the management should meet the needs and demands of its employees. Analytical Thinking: The management should critically analyze various patterns across different situation and should identify critical issues under various circumstances (org 2016). Diplomatic Sensitivity: The management should have the ability to understand precisely the partially uttered thoughts or unspoken words, emotions and sentiments of others (Robles 2012). Negotiation: The management should always work towards a win-win situation. The management should have a clear understanding of the employees needs and respond to their needs accordingly. Confidence Building: Giving certain degree of independence to the employees would help the management in building the confidence of the employees. Celebrating the success of the employees and appreciating their contribution will further help in team building. Ethical Considerations Breach of Codes of Conduct: The breach of codes of conduct should be treated as a serious misconduct and must be dealt with in a reasonable manner. For example, if an employee is suspected in an act of racial discrimination or sexual harassment, then the employee should be punished for such offence (Leipziger 2015). Favoritism: The employer must not favor any particular employee with respect to bonuses or promotions by neglecting much more deserving and eligible employees. Such conducts are highly unethical at workplace and should be avoided on highest priority. Termination of Employee: The employer should not terminate an employee without prior notice. In case, the employer wishes to terminate an employee, the employee should be served with prior notice for minimum one or two months duration. Links to Organizations and Institutions That Chosen Community Could Benefit From Knowing More About Vodafone and Suncorp Bank are some of the organization which is top rated in Australia for their work culture and ethical business practices. Vodafone supports the interests and likes of its employees and encourages them to pursue it and the company also gives its employees to work with people from all over the world. Suncorp Bank enables its employees with facility of flexible work time, career breaks, job share in order to maintain a work life balance. The bank further encourages its employees to participate in the decision making irrespective of their designation (businessreviewaustralia.com 2016). References Baker, T. and Warren, A., 2015. The Nine Common Barriers to Communication. InConversations at Work(pp. 54-74). Palgrave Macmillan UK. Beehr, T.A., 2014.Psychological stress in the workplace (Psychology revivals). Routledge. businessreviewaustralia.com. (2016)./top10/1716/Top-10-companies-to-work-for-in-Australia. [online] Available at: https://www.businessreviewaustralia.com/top10/1716/Top-10-companies-to-work-for-in-Australia [Accessed 22 Oct. 2016]. Gordon, G., 2015. MGMT 301-04 Managerial Communication. Hendriks, F. and Karsten, N., 2014. Theory of democratic leadership.P.'t Hart R. Rhodes (Eds.), Oxford handbook of political leadership, pp.41-56. Leipziger, D., 2015.The corporate responsibility code book. Greenleaf Publishing. oecd.org. (2016).careers/competency_framework_en.pdf. [online] Available at: https://www.oecd.org/careers/competency_framework_en.pdf [Accessed 22 Oct. 2016]. Robles, M.M., 2012. Executive perceptions of the top 10 soft skills needed in todays workplace.Business Communication Quarterly,75(4), pp.453-465.